City of Tiffin hires Elizabeth Croak as Director of Communications and Constituent Services

Tiffin, Ohio — The City of Tiffin has announced the appointment of Elizabeth Croak as the Director of Communications and Constituent Services.

Croak, a Toledo native, will be replacing Nick Dutro, who recently took over as City Administrator.

Croak comes to the City of Tiffin after a long career in radio and customer service. She spent eight years with iHeart Media Toledo as an on-air host, producer and promotional team member for multiple stations. After leaving the radio industry, Croak spent five years with ProMedica, working as a medical assistant in Orthopedics and a patient care coordinator with the ProMedica Sleep Lab.

Expressing her excitement about her new role, Croak said, “I am incredibly honored and excited to begin a career with the City of Tiffin! Being a native of Toledo, I have had the privilege to first experience Tiffin through arts and music, getting to know the creative side of the city. While there are never any limits on the lessons to be learned in healthcare, whether it be in customer service or hands-on patient care, I am excited to get back to my roots in communication and begin to give back to a community that has welcomed me with open arms.”

Mayor Dawn Iannantuono said she was impressed with Croak’s skills and experience. “I was very impressed with Liz during our hiring process and am excited to bring her onto our team! She will make a great addition and help as we transition into the next administration,” said Iannantuono.

Dutro, who became the first Director of Communications and Constituent Services for the City of Tiffin in January 2022, is looking forward to working with Croak. “I’m looking forward to working with Liz. I believe she has the right skills to continue to expand the City of Tiffin’s communications strategy and grow our social media presence,” he said.