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Seneca County DJFS announces changes to office protocols amid COVID-19 pandemic Staff




TIFFIN — The Seneca County Department of Job and Family Services announced some changes to office protocols this week amid the novel coronavirus pandemic.

According to information from DJFS Director Kathy Oliver, the office’s hours are now from 8 a.m.-4:30 p.m. Monday-Friday.

Agency call centers for public assistance and child support are open Monday through Friday from 8 a.m.-4:30 p.m. as well.

Oliver said that the department is currently not taking walk-ins and added that if someone wants to meet in-person, they must call ahead and make an appointment.

Appointments can be scheduled by calling the office at (419) 447-5011.

When you arrive at the office, call the aforementioned phone number and someone will greet you.

For residents who would like to conduct business with the Ohio Means Jobs Center, they also should call ahead to schedule an appointment.

The office has a dropbox outside for anyone needing to drop off items for the department.

Masks are required for all visitors and the office will take everyone’s temperature with a no- touch device before allowing entry.

Updates on operations can be found on the Seneca County DJFS Facebook page, or any of the department’s other social media accounts.

For further information or questions, either call the DJFS office at (419) 447-5011 or visit the agency’s website at

The website has several resources and other information, including details about food assistance, Medicaid and other programs.

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