Fifth Third Bank, National Association, today provided additional detail on immediate steps it is taking to help customers impacted by the coronavirus.
Fifth Third is offering the following programs for consumer and business customers facing financial hardship related to COVID-19. To participate in the programs, customers will need to contact Fifth Third.
Vehicle Payment Deferral Program: Fifth Third is offering a payment deferral for up to 90 days and no late fees during the deferral period.
Credit Card Deferral Program: Fifth Third is offering a payment deferral for up to three payments and no late fees during the deferral period.
Mortgage and Home Equity Program: Fifth Third is offering 90-day payment forbearance with no late fees.
Small Business Payment Deferral Program: Fifth Third is offering a payment deferral program for up to 90 days, no late fees and a range of loan modification options. Fifth Third is waiving all fees on our Fifth Third Fast Capital loans for 6 months.
Fee Waiver Program: Fifth Third is offering to waive fees for up to 90 days for a range of consumer and small business deposit products and services.
Fifth Third is suspending initiating any new repossession actions on vehicles for the next 60 days.
Fifth Third is suspending all foreclosure activity on homes for the next 60 days.
Fifth Third recommends that customers continue to leverage all of the digital banking tools and resources for self-service banking and account access through mobile, online and voice banking services, as well as the Bank’s network of approximately 53,000 fee-free ATMs across the United States.
Fifth Third is prepared to assist customers with their questions or concerns and has a dedicated support page available at 53.com as the first point of contact for all customers.
To participate in the programs, customers will need to contact Fifth Third at 800-972-3030 from Monday through Saturday. For Business Banking service, call 877-534-2264 or email [email protected]